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AccountNow Risk Department Support Ticket - Wire

AccountNow Risk Department Support Ticket

Wire - AccountNow Prepaid Debit Card

Created By: jeffreyhurt's Picture jeffreyhurt Last Reply: 's Picture
Priority Level: [Low] Status: [Open]
Created: 6 years ago Last Updated: 4 years ago
Department: N/A Replies: 10
Product: AccountNow Prepaid Debit Card

Acct Now has not REJECTED a wire that was sent to them for Jeffrey Hurt. They NEED to REJECT this wire in order for my sender can recall the wire and cut a check for its amount. Please act immediately


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Ticket Replies


tiabear says: (6 years ago)
 0
I am having many problems with account now. They are holding my funds of 300.00 and i want it back



fightingback2 says: (6 years ago)
 0
Account now has kept my sons $8000 tax refund. The money was deposited into his brothers account for which his brother authorized. Accountnow requested that we fax in ID's ss cards, w-2's and notarized letters. we did all that however the fax number they provide to their risk department is no good..i have the fax confirmations with code NG where i faxed from my job. apparently my son called to check the balance and account now said the balance was Zero. my son asked where his money went and they said " we dont know maybe you spent it !" how the hell can you spend money on a frozen account.. This place is a total scam. Ive notified FDIC, BBB, The federal reserve and The attorney general. I plan to take this to FINcen which is the US Treasury's Financial Crimes Enforcement Network.. Since no one else will listen or follow up something needs to be done. This company has 400 complaints for holding peoples money hostage. Most have never recovered their funds and they were not ever sent back to the IRS. They are using our ID information to create new accounts in our own names. different card numbers same routing number. They then freeze our funds and transfer the remaining money from the frozen account over to the new fraudulent account this way if its ever traced they get away with it because the account is in our own name..This is the only was i can see these people getting away with this..Think about it..It makes alot of sense and why all of a sudden is the account now zero balance..where is the money going..they have to leave a paper trail..you got it..it goes back to us..a fraudulent account that we are unaware of created with the info we faxed over..this is so wrong and they need to be reported..I am asking everyone who has the same problem to contact FINCEN..they investigate things like this..If enough people complain and report them they will have no choice but to investigate..PLEASE go to FINCEN online and file a complaint..



fightingback2 says: (6 years ago)
 0
Account now has kept my sons $8000 tax refund. The money was deposited into his brothers account for which his brother authorized. Accountnow requested that we fax in ID's ss cards, w-2's and notarized letters. we did all that however the fax number they provide to their risk department is no good..i have the fax confirmations with code NG where i faxed from my job. apparently my son called to check the balance and account now said the balance was Zero. my son asked where his money went and they said " we dont know maybe you spent it !" how the hell can you spend money on a frozen account.. This place is a total scam. Ive notified FDIC, BBB, The federal reserve and The attorney general. I plan to take this to FINcen which is the US Treasury's Financial Crimes Enforcement Network.. Since no one else will listen or follow up something needs to be done. This company has 400 complaints for holding peoples money hostage. Most have never recovered their funds and they were not ever sent back to the IRS. They are using our ID information to create new accounts in our own names. different card numbers same routing number. They then freeze our funds and transfer the remaining money from the frozen account over to the new fraudulent account this way if its ever traced they get away with it because the account is in our own name..This is the only was i can see these people getting away with this..Think about it..It makes alot of sense and why all of a sudden is the account now zero balance..where is the money going..they have to leave a paper trail..you got it..it goes back to us..a fraudulent account that we are unaware of created with the info we faxed over..this is so wrong and they need to be reported..I am asking everyone who has the same problem to contact FINCEN..they investigate things like this..If enough people complain and report them they will have no choice but to investigate..PLEASE go to FINCEN online and file a complaint..



fightingback2 says: (6 years ago)
 0
Account now has kept my sons $8000 tax refund. The money was deposited into his brothers account for which his brother authorized. Accountnow requested that we fax in ID's ss cards, w-2's and notarized letters. we did all that however the fax number they provide to their risk department is no good..i have the fax confirmations with code NG where i faxed from my job. apparently my son called to check the balance and account now said the balance was Zero. my son asked where his money went and they said " we dont know maybe you spent it !" how the hell can you spend money on a frozen account.. This place is a total scam. Ive notified FDIC, BBB, The federal reserve and The attorney general. I plan to take this to FINcen which is the US Treasury's Financial Crimes Enforcement Network.. Since no one else will listen or follow up something needs to be done. This company has 400 complaints for holding peoples money hostage. Most have never recovered their funds and they were not ever sent back to the IRS. They are using our ID information to create new accounts in our own names. different card numbers same routing number. They then freeze our funds and transfer the remaining money from the frozen account over to the new fraudulent account this way if its ever traced they get away with it because the account is in our own name..This is the only was i can see these people getting away with this..Think about it..It makes alot of sense and why all of a sudden is the account now zero balance..where is the money going..they have to leave a paper trail..you got it..it goes back to us..a fraudulent account that we are unaware of created with the info we faxed over..this is so wrong and they need to be reported..I am asking everyone who has the same problem to contact FINCEN..they investigate things like this..If enough people complain and report them they will have no choice but to investigate..PLEASE go to FINCEN online and file a complaint..



keanna82 says: (5 years ago)
 0
Account now is a damn scam in january 7th ot says my refund would be posted january 8th bu 6am central time
some lady called me saying something is wrong with my accunt and my refund has been returned to the bank irs uses. i hung up on her ass and called account now CS center and they say it will be available between midnight and 6am i woke up to check my account 3:37 a.m Friday January 8th 2013 and nothing was therw the money wasnt even pendind anymore. when i called them they said they couldnt help me and they closed my account so the money that i dis have in there i would have to fax them my social my id and a utility bill. im pissed at this.point....now after spending my entire day dealimg with my tax preparer i hear than once it shows that account now has returned my funds then i can get a check. i called account now and they arr now saying that my account has been reopend. And they are lettig me know i need to call back because they have no information.about my tax refund but i (might) get it in 3-5 buisness days. they said there is no number for the corporate office and i have to call back on monday to speak with the risk depadtment. i cannot believe this i have to pay for this apartment yesturday muself and my kids have no where to live my god please send us a miracle i cant believe this is hapenn



xlovebugx says: (5 years ago)
 0
The samething is happening to me my taxs money was on my card and I was useing it so I called to chack my balance and it said I put my info in wrong so I called paypower they said the risk department haves it on hold that I needed to send in my is info and ssi and proof of address so I did and I called evewhere and they said that risk department cant do that and I tryed to get a hold of them and thay want till me why they put a hold on my taxs refund so I dont know what to do or why thay are doing this



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