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AccountNow Risk Department Support Ticket - 4/23/15 to Present

AccountNow Risk Department Support Ticket

4/23/15 to Present

Created By: trevi's Picture trevi Last Reply: AccountNow's Picture AccountNow
Priority Level: [Emergency] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 1

That's how long AccountNow has been the catalyst for my hardship. All documents requested have been in since 4/24/15 at about 10:30 AM. Now it's just a Leisurely process. As I stated in my complaint - I really think that AccountNow would let you Die because they have 72 hrs to do so. I understand the ID verification, what is pissing me off is the Lackadaisical manner in which AccountNow via Bancor is getting my money back into my hands. It's about livelihood - bills and other responsibilities don't take the weekends off. If you're going to dabble in peoples financial affairs be prepared to work your asses of to rectify the situation......Letem Die AccountNow's New Slogan. As I'm writing this the restriction was lifted: It took entirely to long and I lost my job behind this bullshit....We are so Done with AccountNow...Assholes.


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AccountNow says: (3 years ago)
 0
Hello Trevi,
I am sorry to hear that you had a restriction on your account. Generally, when verification documents are requested it is to protect you and the funds you may have on your card.. There are instances where the process can be delayed due to illegible documents or additional documents that we may need. I understand how inconvenient this can be. If your issue has not been resolved, we would be happy to look into this further for you. Please send us an email at executiveoffice@accountnowinc.com and provide your full name, address and last 4 digits of your card number.
Sincerely,
AccountNow



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