AccountNow Risk Department Support Tickets All Reviews

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AccountNow Risk Department Reviews

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  • 4/23/15 to Present

    That's how long AccountNow has been the catalyst for my hardship. All documents requested have been in since 4/24/15 at about 10:30 AM. Now it's just a Leisurely process. As I stated in my complaint - I really think that AccountNow would let you Die because they have 72 hrs to do so. I understand the ID verification, what is pissing me off is the Lackadaisical manner in which AccountNow via Bancor is getting my money back into my hands. It's about livelihood - bills and other responsibilities don't take the weekends off. If you're going to dabble in peoples... More...
    (Credit Cards, Finance, Banks)
  • ACH Deposit

    I have been Ran around and put on hold for hours lied to and I am Considering filing with the BBB a complaint as well as Contacting the attorney general to resolved this matter. I have had my account closed and locked without warning and with ZERO attempt on AccountNows part to contact me to resolved the issue after I had a ACH deposit the I have been told was returned. which has not I want to have my account either Reopened or This Money Returned to the sendor or a Check Promptly sent and the Fund Returned to me NOW or I will be force to pursue legal action. Thanks you in advance for... More...
    (Credit Cards, Finance, Banks)
  • Account

    This ticket has been resolved or replied to by this company. On Friday (11/30/12) I received a text message stating "On 12/03 your AccountNow Card 5148 will receive 2 deposits $1275.70 & $646.00. Funds will not be available until 12/03." I called Customer Service and told them that I did not have an account with AccountNow. The CSR told me that I would have to provide picture id, social security card and a utility bill. The CSR hung up before telling me where to send it and without informing me about the Account Restriction. the funds were deposited into my account on 12/01/2012 at 1:41am. Later that day I called and another CSR gave me... More...
    (Credit Cards, Finance, Banks)

    YOUR REPRESENTATIVE PLACED A FREEZE ON MY ACCOUNRT THURSDAY THE 17TH DUE TO A MIX UP .I FAXED ALL THE REQUIRED DOCUMENTS ON FRIDAY THE 18TH AT THAT TIME I WAS TOLD IT WOULD BE 3 DAYS IT HAS NOW BEEN 10 I AM HOMELESS LIVING ON THE COLD COLD STREETS OF DENVER ABOUT TO HAVE A BABY I USED account now to get my refund because your company advertised 8 days for a refund i waited 22 and now the 10 days you guys have been reviewing my account i have sat on hold for a 96min wait only to be hung up on with issues un resolved ..... marnie hudson 720984 6499 card ending in 7777 More...
    (Credit Cards, Finance, Banks)


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