AccountNow Risk Department Reviews and Complaints

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AccountNow Risk Department Reviews

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  • 4/23/15 to Present



    That's how long AccountNow has been the catalyst for my hardship. All documents requested have been in since 4/24/15 at about 10:30 AM. Now it's just a Leisurely process. As I stated in my complaint - I really think that AccountNow would let you Die because they have 72 hrs to do so. I understand the ID verification, what is pissing me off is the Lackadaisical manner in which AccountNow via Bancor is getting my money back into my hands. It's about livelihood - bills and other responsibilities don't take the weekends off. If you're going to dabble in peoples... More...
    (Credit Cards, Finance, Banks)
  • AccountNow might just let u die!



    You guys should be ashamed of yourselves. 4/23/15 direct deposit as usual. 4/24/15 called as required around 7 AM. Told to send documents in by 10:30 AM 4/24/15 - info from two differnt satates. Told it would take 4-72 hrs to review and release account. After getting all the docs in, the 4 hr part of their initial statement vanishes and it becomes a straight 72 hrs. Nothing happened in the first 4 hrs which pushes this situation into the weekend which Counts Not towards resolution. Clue: If you are going to hold peoples money (not knowing what their situation is) you might want to... More...
    (Credit Cards, Finance, Banks)
    trevi's Picture   trevi    0 Comments   Comments
  • ACH Deposit



    I have been Ran around and put on hold for hours lied to and I am Considering filing with the BBB a complaint as well as Contacting the attorney general to resolved this matter. I have had my account closed and locked without warning and with ZERO attempt on AccountNows part to contact me to resolved the issue after I had a ACH deposit the I have been told was returned. which has not I want to have my account either Reopened or This Money Returned to the sendor or a Check Promptly sent and the Fund Returned to me NOW or I will be force to pursue legal action. Thanks you in advance for... More...
    (Credit Cards, Finance, Banks)
  • Never received my accountnow card



    I sent in ssc, drivers license, pay stub, sub lease agreement, and even wrote a letter stating my unfortunate situation considering you guys never mailed me my card. I wasnt infuriated not one bit because I understood we all make mistakes until I was hit with "your funds are being frozen and we won't send another card until you validate proof of residence" so I put my pride aside and did so with no problem afterwards I got a call stating you guys needed a pay stub so I sent one, that wasn't good enough neither, so then it lead to a utility bill which i plan on sending... More...
    (Credit Cards, Finance, Banks)
    Tcox25667's Picture   Tcox25667    0 Comments   Comments
  • LOST LONG TIME CUSTOMER



    i have been dealing with accountnow for years, and never really had a problem until now, i have an open dispute w/account now for non dispense atm transaction.. not chump change either. i was told my dispute would not even have provisional credit review update until 07/05 THIS IS UNEXCEPTABLE.... i was told by the bank where the ATM is that is was serviced on friday after this happened, and account now has already recieved an error report on this, yet i am being told and update wouldn't even be avail until 07/05 as far as my money being put back in my account.. that is the most... More...
    (Credit Cards, Finance, Banks)
    sooopissed's Picture   sooopissed    0 Comments   Comments
  • Account



    This ticket has been resolved or replied to by this company. On Friday (11/30/12) I received a text message stating "On 12/03 your AccountNow Card 5148 will receive 2 deposits $1275.70 & $646.00. Funds will not be available until 12/03." I called Customer Service and told them that I did not have an account with AccountNow. The CSR told me that I would have to provide picture id, social security card and a utility bill. The CSR hung up before telling me where to send it and without informing me about the Account Restriction. the funds were deposited into my account on 12/01/2012 at 1:41am. Later that day I called and another CSR gave me... More...
    (Credit Cards, Finance, Banks)
  • RELEASE FUNDS



    YOUR REPRESENTATIVE PLACED A FREEZE ON MY ACCOUNRT THURSDAY THE 17TH DUE TO A MIX UP .I FAXED ALL THE REQUIRED DOCUMENTS ON FRIDAY THE 18TH AT THAT TIME I WAS TOLD IT WOULD BE 3 DAYS IT HAS NOW BEEN 10 I AM HOMELESS LIVING ON THE COLD COLD STREETS OF DENVER ABOUT TO HAVE A BABY I USED account now to get my refund because your company advertised 8 days for a refund i waited 22 and now the 10 days you guys have been reviewing my account i have sat on hold for a 96min wait only to be hung up on with issues un resolved ..... marnie hudson 720984 6499 card ending in 7777 More...
    (Credit Cards, Finance, Banks)
  • TOOK MY MONEY



    I GOT 1,210 ON MY ACCOUNTNOUW CARD AND I COULDNT HEAR THE MAN SO I LET MY SISTER HEAR WHAT HE WAS SAYING CAUSE I DIDNT UNDERSTAND HIM THE MAN FROZE MY CARD ON NOVEMBER OF 2010 AND I STILL CANT GET MMY MONEY OFF THE CARD TODAY AS OF 2011. I TRIED THE IRS TO SEE IF THEY CAN GET IT BACK THEY SAID THAT THATS BETWEEN ME AND THE COMPANY THAT THE ONLY THING THEY COULD DO IS TRACE IT I WANT MY REFUND ITS MINE I WANT IT. SO WHAT ELSE CAN I DO? More...
    (Credit Cards, Finance, Banks)
    SHUNDA23's Picture   SHUNDA23    0 Comments   Comments
  • Account now is a total RIP OFF



    First and foremost I never applied for this card. My mother sent my daughter $80.00 for her birthday, since my credit union account was currently in the negative and she was sending the money through her pay pal. I gave her the information to send it to the card. This was actually May 28, 2011. After going through the process of verification I decided call them Monday which was the 30th. I was told that the birthday that I provided did not match the one that was on file that they had. And that the card was being restricted and that I needed to fax them my ID SS and a utility bill I did all... More...
    (Credit Cards, Finance, Banks)
    wasthompson's Picture   wasthompson    0 Comments   Comments

AccountNow Risk Department Reviews By Product


AccountNow Risk Department Comments


houstondashia says: (5 years ago)
 0
Can i now,acess my funds my name us dashia houston and my card number ends in 3605 i faxed what i needed to fax



houstondashia says: (5 years ago)
 0
Can i now,acess my funds my name us dashia houston and my card number ends in 3605 i faxed what i needed to fax



flwrsmichelle says: (5 years ago)
 0
Hello, I currently have an open dispute claim but have been unsuccessful in contacting anyone in the risk department
is there a different way to contact them other than holding on the phone for hours because they never answer?




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